Bach's Towing Police Initiated Tow Release Procedure

Your vehicle has been towed to our facility at the request of a law enforcement agency. We must follow the below procedures to meet their requirements.

Important Information

Please note the following important information:

  • You must call ahead to confirm charges and staff availability.
  • Any police investigation may prevent any contact with the vehicle.

Vehicle Release Requirements

If your vehicle has been impounded by the police, contact the impounding agency to obtain information about their release requirements prior to arriving at Bach's Towing. Each department has specific requirements. The following is a list of common requirements:

  • Release form from the impounding law enforcement agency.
  • Proof of insurance.
  • Proof of Ownership.
  • Current Vehicle Registration.
  • Two (2) valid drivers (vehicle owner and person providing transportation to lot).

Impound Lot Details

Our Location:

930 Maple St, Elma, NY 14059

Phone: 716-652-8800

Impound Lot Hours

We are Open:

Monday – Friday: 9:00 am – 4:00 pm

Saturday - Sunday: CLOSED

*Important: You must call ahead to confirm charges and staff availability.

Payment Options

We accept the following payment options:

  • Cash.
  • Credit card with valid identification at the counter.
  • Unfortunately, we are not able to accept credit cards over the phone, or checks.

Vehicle Impound Search

Check to see if your vehicle is in our impound lot:

Enter your vehicle license plate number or VIN using the below button.

Call us at 716-652-8800 for vehicle release information.

If your vehicle does not come up on the search, and you believe your vehicle was impounded by Bach's Towing, please call us at 716-652-8800.

Find Your Vehicle