SMS Privacy Policy

SMS Consent and Disclosure Notice

Bach's Towing LLC and Knoll's Mobil North LLC are committed to protecting your privacy while providing timely updates regarding your towing or roadside assistance request.

Text Messaging Terms and Consent

By providing your phone number, you expressly consent to receive text messages (SMS/MMS) from Bach's Towing LLC and Knoll's Mobil North LLC regarding your requested towing or roadside service.

Message Scope

Messages may be sent to:

  • Provide driver ETA and service updates.
  • Request vehicle location information.
  • Request photos to assist dispatch.
  • Send digital invoices.
  • Process secure payments.

Message Frequency

Message frequency varies depending upon your active service request.

Carrier Charges

Standard message and data rates may apply according to your mobile carrier's plan.

Opt-Out

You may stop receiving SMS messages at any time by replying STOP.

Need Assistance?

Reply HELP to a text message or call our dispatch office at (716) 652-8800.

Privacy

Your phone number and personal information are used solely to communicate about your requested service.

We do not sell, rent, or share your mobile information with third parties for marketing or promotional purposes.

Information may be shared only with trusted service providers necessary to deliver the requested service or when required by law.

Call Dispatch